State Farm® Insurance Agent Brynn Hobbs

"We were not told beforehand how filling a claim because of a pothole would affect our premiums, end our discount, and be on my record as an at fault accident when we talked to Brynn or we would not have done it. Now that our bill is over $100 more a month than it used to be, we called to ask why that information was not shared with us beforehand and Landon told my wife that he hates to say it but it’s common sense. When my wife asked who she could talk to that is over Brynn about the issue he laughed and told her that Brynn IS the owner. When talking to Brynn this week and the other staff member we were told unfortunately that’s how it is. We have filed a complaint since the law requires agents to inform you of how a claim could impact your premiums and/or discounts and that information was withheld from us."

"We have been a customer for 7+ years and never had any problems until now. I called earlier this year to inquire information in regard to possibly filing a claim. We were told that’s why you have insurance! Trusting that information we proceeded with the process, only to find out months later that our discount was dropped, it went on the driving record as an at fault accident, and our premiums have skyrocketed- our monthly bill is now OVER $100 MORE a month. NONE of that information was shared with us beforehand or we would have made a different decision."

"Help Miss Rodgers"

"Always friendly, always helpful, always responsive!"

"I definitely have no complaints. My rates are half of what they were with a previous insurance provider and they've done an amazing job handling my claim"

"Huge shout out to Mrs. Olivia for helping me get what I needed and for the guidance!! Thank you so much!!"

"I just recently joined State Farm not only were they able to give me a way better deal with better coverage and at a better price, but also working directly with Brittany, She was able to make it fast easy and super convenient. I would definitely recommend Brittany Burks for any of your insurance needs."

"Brittany Burks was so helpful and professional with helping me out and getting me the best quote! I would recommend her to everyone!!"

"Brittany Burks was SO HELPFUL! She was able to review my policies and answer every single question I had about them. She's actually the reason I'm switching my policies over to this agency from my previous agency!!! I feel like I'm in MUCH better hands with them vs. the previous agency!"

"So thankful for Olivia! She is the best and works to make sure you get exactly what you need. Was struggling to figure it all out alone, but with her help and expertise she got everything settled with ease. Super grateful for her help and would definitely recommend to anyone looking for better insurance options!"

"I love everyone here - I’ve been with this State Farm for 21 yrs now and Iam completely satisfied."

"Thankfully have never had to file a claim, but I’ve always been able to count on Brynn and his office to keep my policies in order and with the best deals. Unmatched customer service, I never hesitate to call them with any questions I have."

"Brynn Hobbs and his staff are THE best insurance agency I’ve ever had. I’ve been with his insurance agency for 6 years now. Always calm and pleasant - and happy. And knowledgeable and helpful. I highly recommend Brynn Hobbs and his team!"

"Hi, my name is Melissa. I have been with State Farm for several years now all bc Brittney Burks called me one day after an online inquiry for a new insurance agent. At the time Keith, with Shelter Ins. in Hot Springs was my agent. He was making me pay through the nose for liability on an old 2000 Honda CRV. $70+a month!!! When I asked about adding a second older car, a 99 Buick LaSabre, I thought I might finally get a deal. My deal was over $50 more for the second vehicle! So approx $130 for 2 old cars!!! And I had been w him for years on auto pay, never late, never a discount at all! Fed up, I went fishing for a better deal. I wasn't expecting that call from Brittany, but I thank God he sent her to me. Immediately she reeled me in with a sweet deal! Not as sweet as Brittany though, as she got BOTH my cars covered for $52! Wow! Wow! And Wow! She handles any claims I have quickly, sends me proof of insurance on a dime, adds or removes any vehicles, my RV (full coverage $12 bucks a month!), anything, right then on the spot! Done! Anything I ever needed was handled in such a professional, efficient, friendly manner that I just love my agent ❤️ Brittany Burks!!! I always tell her she is awesome bc she is!!! She is clearly an exceptional asset and employee. I'm so glad she found me!!! It was meant to be! If you need someone who knows their stuff on how to get you the best deal and exactly what you need when you need it for all your insurance needs, you will be blessed to have Brittany Burks as your agent! This office is lucky to have her help, just like me! Thank you Brittany! You, personally have made my experience in dealing with State Farm Insurance a pleasure. Amazing in itself! You are appreciated!🌹Also the office customer service was unsurprisingly friendly and great as well! Fabulous job guys!"

"Brynn is an excellent agent and everyone that works at this agency are professional."

"Best insurance and agents I've ever had. They are the best. I'd recommend them to everyone!"

"Brittany was so much help today with every question I had and got me insurance I can afford"

"In just a short time being with them, we had an event occur and they have already went above and beyond to assist in every way possible. So thankful we decided to make our change and look forward to our time with the State Farm family."

"Brittany Burks is my agent and she always goes above and beyond to help when I need it"

"I had cheap insurance or so i thought. Brittany Burks cut my monthly rate in half and got me better coverage as well. Highly recommend giving them a call!"

"We just switched to State Farm today!! Brittney was amazing with us and got us all set up!! Can’t wait to bring the rest of our stuff to them!!"

"Great customer service. I had the pleasure of dealing with Brittany Burks. She has really good people skills, made me feel welcomed."

"Great people to work with couldn’t ask for any one better"

"You can always count on Renea! She is always pleasant, very knowledgeable and has taken care of our family for years! Any time we have ever had a problem she always helps use get it resolved quickly. So very thankful for her!"

"Brittany is great to deal with, even when I change cars every 3 months."